Refund Policy

Customer satisfaction is important to us.

If there is an issue with your order, please contact us as soon as possible after receiving your food.

Refunds, credits, or replacements may be provided at the discretion of management in situations including:

• Incorrect items delivered
• Missing items
• Food quality concerns
• Orders damaged during delivery

Maredo’s Pizza may request photographs or additional information when investigating a complaint.

Refunds will not normally be issued for:

• Change of mind after preparation
• Personal taste preferences
• Orders consumed substantially before reporting an issue

Approved refunds will be processed to the original method of payment whenever possible.

Delivery Policy

• Delivery areas may be limited by postal code.
• Delivery times are estimates only.
• Weather, traffic, and order volume may affect delivery times.
• Customers must provide accurate delivery information.
• Delivery fees and minimum order requirements may apply.
• Ownership and responsibility for the order transfer upon successful delivery.